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PIX and card at checkout

This is a reference article. It explains how payment methods behave at checkout. For step-by-step setup, use the guides below — do not mix reference reading with configuration steps in one flow.

AtomicPay checkout supports Brazilian payment methods such as PIX and credit card. Payment method behavior affects delivery timing, Sales statuses, Financial Overview, and settlement timing.

What payment method settings control

AreaPurpose
Buyer payment optionsDefines whether checkout shows PIX, card, or both.
Offer behaviorConnects payment methods to a specific plan and offer.
InstallmentsControls whether card buyers can split payment when installments are enabled.
Subscription and trial copyAffects how buyers understand recurring billing on subscription offers.
Sale status flowDetermines whether support sees approved, pending, or declined outcomes in Sales.
ReportingFeeds PIX, card, refund, and error analysis in Financial Overview.

PIX vs card at checkout

Payment methodTypical buyer experienceSupport should know
PIXBuyer may leave checkout after generating a QR code; approval can take a short time.Pending PIX is not the same as an approved sale. See PIX payment failures.
CardBuyer usually gets a faster approved-or-declined result.Declines are checkout failures, not chargebacks. See card payment declines.
InstallmentsAvailable only when the offer and card flow support them.Confirm installment settings and checkout copy match.
SubscriptionRenewal and trial rules must be clear before payment.Review trial periods and subscriptions.

Sale status cheat sheet

What you seeMeaningGrant delivery?
PIX QR generatedBuyer started PIX but may not have paidNo
PendingPayment processingWait and recheck Sales
ApprovedPayment confirmedYes, per your workflow
Declined (card)Checkout payment failedNo

FAQ

When should delivery or webhooks fire for PIX?

Base delivery and automations on the approved sale state, not QR generation alone. See webhooks.

Can I offer only PIX or only card?

Yes — configure this on the plan and offer. Match checkout copy to enabled methods.